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AI-Powered Phone Solutions for Enhanced Patient Access

What if there is a better way to improve your Patient intake experience on the phone without stressing or overloading your Front Desk admin Team!

 

a Happy young customer using the cell phone speaking with medical centre on the other side
a busy medical Centre helping a some patients at the front desk

Our services

ShowCase

Dental practice

Enable your Front office Concierge. By answering all incoming calls 24/7. confirming appointments booked and ensure your hygienist schedule is booked properly 

Medical Centre

Enable Appointment Management. New Patient Registration and manage all the FAQ Support for your Medical Centre

Family Care Practice

Provide Quality patient Support During Peak times and after hours. Patients now get their Questions answered instantly. It can handle 1/2 of the calls without the need to Transfer to the Front Desk. 

 
Happy young white man on their Cellphone trying to book an appointment 
 
Patient-Centered
 
Patients can interact with your Advanced Voice AI solution to handle FAQs, book appointments, reschedule or cancel appointments, and even request prescription refills—without waiting on hold or navigating outdated IVR systems

The image depicts a vibrant and inclusive healthcare setting in Canada, showcasing a diverse group of patients and healthcare professionals engaged in

Streamline Communications and Reduce Unnecessary Calls

  • Free Physicians and their assistants from managing voicemails and non-essential follow-up calls.
  • Automatically transcribe and update patient cases, eliminating the need to listen to voicemails.
  • Let AI handle prescription refill requests and seamlessly update the EHR with accurate information.

Show a happy Medical Centre three Staff members at the front desk

Leverage AI to Manage Unlimited Calls

  • Empower your patient service team to focus on personalized care and complex cases.
  • Prioritize new patient inquiries efficiently.
  • Increase appointment bookings while reducing staff burnout

Elevate Patient Journey

Smart Frontend Concierge

 

Transforming patient access for Canadian medical centres and dental offices, ourSmart Frontend Concierge and Call routing solution utilizes advanced AI voice technology to provide a seamless and user-friendly first point of contact for patients seeking dental or medical care

 

Genie AI Now Advanced Voice Intake

Advanced Voice AI Intake

Are your patients frustrated with waiting on hold or leaving voicemails to reach your  medical centre or dental office? Upgrade their experience by embracing the future of patient interaction with our Advanced Voice AI Voice Intake Platform, designed specifically for healthcare providers like you.

 

Advanced Voice AI FAQ

 

Do your patients frequently ask the same questions, and you need a faster way to respond? Our AI Voice FAQ service is specifically designed for Canadian medical centres and dental offices, providing quick, accurate answers to common patient inquiries, streamlining communication, and enhancing patient satisfaction

 

Appointment booking and confirmation

Booking appointments is the crucial first step in a patient's healthcare journey.

With staff shortages impacting Canadian medical centres and dental offices, patients are facing longer wait times to connect with front desk staff or are struggling with complicated online portals.

Our AI-powered virtual assistants simplify the process, allowing patients to call your clinic anytime to easily book and manage their appointments, enhancing accessibility and patient satisfaction.

 

Frequently asked questions

What is Genie AI Now?

Genie AI now is an Advanced voice assistant and an Advanced Voice Platforms that use AI, Machine learning and Speech recognition technology  to automate call Centers and front desk services for healthcare facilities.

How Does it work?

Your patients can interact with it just like they would with a human. The voicebot understands callers and provides accurate information and support based on the pre-set responses chosen by your team. This ensures the voicebot only communicates what you’ve trained it to say. Powered by advanced natural language processing and machine learning, our AI voicebot offers a seamless and reliable experience tailored for Canadian healthcare practices

Can Genie AI Now be available 24/7?

Absolutely. OurPlatform  is designed to provide 24/7 support even on Canada Day. Whether it’s late at night or early in the morning, it’s always available to assist your patients, ensuring seamless care and accessibility.

Does Genie AI Now need to integrate with my EMR or PMS system?

No. the platform can answer FAQs, take prescription renewal requests, cancel, or reschedule their appointments, and more without the integration with your EMR/PMS. 

Learn more about how Genie AI now can help Scale your Medical Centre and Dentist office operation

Want to discuss how Genie AI could assist your Front Office Medical Centre Today?

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