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AI-powered clinic operations

The AI Operating Layer for Modern Clinics

GenieAI Now automates patient communication, scheduling, and clinical workflows — starting with voice. Built for Canadian healthcare. Designed for real clinic operations.

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Live in under 4 weeks
ClearDent & OSCAR Pro ready
Canadian-hosted

Trusted by forward-thinking clinics across Canada

ClearDent logoOSCAR Pro logoTELUS Health logoWELL Health logo

Clinics are overwhelmed — and patients feel it

Your front desk is drowning in calls while patients wait on hold or hang up. Meanwhile, after-hours calls go straight to voicemail. The result? Lost revenue, frustrated staff, and patients who leave for competitors.

Missed calls mean missed revenue

Every unanswered call is a potential booking lost. Studies show clinics miss up to 30% of inbound calls during peak hours.

Staff burnout is accelerating

Front desk teams juggle phones, check-ins, insurance, and follow-ups simultaneously — leading to errors and turnover.

After-hours is a black hole

Patients calling evenings and weekends hit voicemail. Most never call back — they simply book elsewhere.

Manual workflows don't scale

As clinics grow, adding more staff to handle more calls is expensive and unsustainable.

GenieAI Now handles the frontline so your team handles the patients

An AI-powered operating layer that sits between your phone system and your practice management software — answering calls, booking appointments, and managing patient communication around the clock.

AI voice reception

Every inbound call is answered instantly by an AI agent trained on your clinic's specific scripts, schedules, and booking rules.

Incoming call...
Patient: Sarah M.
Booking dental cleaning

Intelligent scheduling

Real-time appointment booking that understands practitioner availability, treatment types, buffer times, and room assignments.

Dr. Johnson — 2:30 PM
Room 3 available
30 min buffer OK

Patient workflow automation

Automated reminders, confirmations, intake forms, and follow-up communication — all personalized to each patient.

Reminder sent
Confirmation received
Intake form completed

See your schedule come to life

Every booking, reschedule, and cancellation — managed automatically by GenieAI Now and visible in real time.

Key capabilities built for healthcare

From chairside Voice-Scribe to periodontal charting and a full-cycle AI admin assistant, GenieAI Now keeps concierge, clinician, and admin workflows aligned across every interaction.

New

Voice scribe

Capture practitioner–patient conversations chairside with live captions and speaker-segmented transcripts, summarised into chart-ready notes for admins to review.

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New

Periodontal charts

Full-mouth perio charting tied to the patient record—probing depths, mobility, furcation, bleeding, and gingival margins—captured by voice without juggling separate tools.

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New

AI admin assistant

An always-on admin co-worker that answers calls, qualifies patients, books and reschedules directly in your PMS, sends confirmations, and escalates only the edge cases.

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Outbound reminders & campaigns

Configure call windows, preview AI scripts, activate outreach batches, then track bookings, voicemail, and no-contact outcomes in one Dialer dashboard.

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Patients — your unified profile

Demographics, do-not-contact controls, periodontal chart access, recent appointments, booking emails, transcripts, summaries, outbound reminder and campaign history in one place.

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Email booking confirmations

Branded confirmations with preparation guidance, reschedule and cancellation narratives, calendar invites (.ics), plus delivery optics and concierge resends when needed.

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24/7 call answering

Never miss a call again. GenieAI Now answers every inbound call with clinic-specific scripts, even after hours and on weekends.

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Practitioner-aware booking

Scheduling logic that understands provider availability, appointment types, buffer rules, and concurrent scheduling.

Multi-location support

Standardize patient communication across all your clinic locations while keeping workflows configurable per site.

Actionable reporting

Track call volumes, booking rates, missed opportunities, and conversion trends to improve operations weekly.

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Human-in-the-loop control

Complex cases and edge situations are escalated to your team with full context — no high-value interaction is lost.

Phone system integration

Integrates with digital and legacy phone systems, and works with Canadian telcos including Bell, Telus, Shaw, and Rogers.

What makes GenieAI Now different

Purpose-built for healthcare — not generic AI repurposed for clinics.

Deep workflow-aware scheduling

Practitioner-first booking, concurrent appointment handling, buffer logic, and room preparation rules — not just calendar availability.

Canadian-hosted infrastructure

Designed for Canadian data residency requirements with infrastructure aligned to PIPEDA expectations.

Real PMS integration

Built to connect with ClearDent and OSCAR Pro at a workflow level — reading schedules, writing bookings, looking up patients.

Learns from your clinic

GenieAI Now continuously improves from real clinic interactions to refine communication quality and operational fit.

How it works

From discovery to live operations in a structured, low-risk process.

1

Discovery

We map your clinic workflows, scheduling rules, and communication patterns.

2

Integration

GenieAI Now connects with your PMS and configures booking logic for your practice.

3

Validation

Test workflows with your team before going live to ensure accuracy and fit.

4

Launch

Go live with monitoring and support — no surprise rollouts.

5

Optimization

Continuous improvement based on real call data and operational feedback.

Works with your existing systems

GenieAI Now connects at the workflow level — not just at the data layer.

  • ClearDent logo

    ClearDent

    Deep read/write PMS integration for dental practices.

  • OSCAR Pro logo

    OSCAR Pro

    Native EMR connectivity for medical clinics.

  • Akitu One logo

    Akitu One

    Native integration for Canadian dental clinics.

  • OpenDental logo

    OpenDental

    Native integration for open-source PMS infrastructure.

  • Dentrix logo

    Dentrix

    Coming to clinics across US and Canadian markets.

See integration details

Trusted by operations-first practices

“GenieAI Now handles the calls our team couldn't get to. Patients get booked faster and we're not losing revenue to voicemail anymore.”

Clinic Director

Rosetta Dental

“Our patients now get a real response at 10pm on a Sunday. That level of responsiveness builds trust — and it's completely automated.”

Practice Manager

Park & Tilford Clinic

“We improved front-desk response consistency in weeks, not quarters.”

Practice Operations Lead

Multi-site Dental Group

Frequently asked questions

How long does implementation take?

Most clinics are live within 2–4 weeks, depending on PMS integration complexity and workflow customization needs.

Does GenieAI Now replace my front desk staff?

No. GenieAI Now handles routine calls and after-hours communication so your team can focus on in-office patient care and high-value interactions.

Where is patient data stored?

GenieAI Now is built on Canadian-hosted infrastructure, designed to support PIPEDA alignment and Canadian data residency expectations.

Can I customize the AI's responses?

Yes. GenieAI Now is configured with clinic-specific scripts, booking rules, and communication workflows tailored to how your practice operates.

What PMS systems do you integrate with?

We have deep native integrations with ClearDent and OSCAR Pro, with additional systems supported through our integration layer.

Give your clinic a scalable front-desk advantage

See how GenieAI Now fits your workflow, your scripts, and your compliance requirements.

Book a Demo