Reminders before visits
Automated voice reminders tied to upcoming appointments, with templates using patient and clinic tokens.
Outbound Voice AI
Outbound reminders and recall campaigns
Schedule appointment reminders and hygiene recall outreach with configurable call windows, patient selection, message previews, and outcome tracking - Booked, Voicemail, Not Reached, and more - from the Dialer your team already uses.
What the Dialer delivers
Targeted campaigns
Hygiene recall and outreach batches with patient filters, preview, and per-patient call outcomes.
Respects do-not-call
Centre and patient-level controls keep outbound compliant while AI handles routine calls.
How teams run outreach
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Configure
Set reminder type or campaign, call window, and opening message.
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Select patients
Filter by recall timing, appointment history, and do-not-call status.
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Activate and monitor
Review transcripts, recordings, and outcomes as calls complete.
What admins measure
Visibility without manual call logs.
24/7
Callable windows
Reach patients outside front-desk hours without adding staff.
Clear
Outcome labels
Booked, Voicemail, Not Reached, and Failed map directly to Dialer rows.
One
Patient timeline
Outbound attempts appear on the patient profile beside inbound AI calls.
Frequently asked questions
Can staff escalate complex calls?
Yes. Unusual requests route to your team with transcript and booking context.
Does this replace inbound answering?
No. Outbound complements your intelligent front office for proactive outreach.
Who owns the scripts?
Your administrators configure templates with GenieAI during implementation.
Map Dialer outreach to your clinic
See reminders, campaigns, and reporting for your scheduling workflows.